Customer Reviews

Freeburg Pianos
Based on 44 reviews
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Nathaniel ValentineNathaniel Valentine
03:55 10 May 24
I visited Freeburg Pianos while traveling through Hendersonville and it was truly a wonderful experience! Even though I only stopped by to admire their beautiful collection of pianos, Levi was professional, friendly, and patient as he showed me around and let me play several of the pianos. I would highly recommend this store to anyone in the Hendersonville, NC area!
Richard MorisonRichard Morison
20:20 02 May 24
Andy Reach did a great job tuning and regulating my piano. And he is always on time, or phones if he's running a few minutes late. Thank you!
Joseph DiMarcoJoseph DiMarco
11:26 28 Apr 24
1ST CLASS PIANO EXPERIENCE - FRIENDLY - AT HOME FEELI can't stress to everyone enough about the wonderful experience I had with Freeburg Pianos. This is what everyone Hopes & Wishes purchasing a piano is like. I decided to trade in my older Grand Piano of 30yrs for an Older Rebuilt High End Piano (Mason & Hamlin or Steinway).Well much to my surprise after visiting 3 showrooms the best one is in my own backyard. Only 5 miles away. I was expecting to find maybe one possibility in the bunch, however, the expertise of Keith presented me with a problem of having to choose between SEVERAL well tuned & refurbished Grands. I thought I would be lucky to find one! I found THREE!From the very beginning 6 months ago - Levi was nothing but truly the BEST, easy going, decent, normal, non-salesman like person I have dealt with, in any sales situation. He is NOTHING like a salesman, he is a FRIEND. I Never Ever felt like he was 'trying to make the sale' - he was helpful with information. And he LISTENED to my wants, my needs, my hopes, my goals and tried to steer me in the right direction, without making me feel pushed.I purchased a beautiful rebuilt/refurbished Steinway Model A from 1912 - WOW - never thought I would own a Steinway but the Voicing/Action/Tuning that Keith did attracted me to this wonderful lady.GO TO FREEBURG PIANOS in the Hendersonville, NC area - YOU WON'T BE SORRY. It is well worth the drive if you have to! All the other dealerships made me feel like they were 'selling' me something. Piano buying for many musicians is a very very personal thing. One MUST make a connection to the piano to even consider. Levi understands this and helps you find it, if possible.June 1st will be my magic day. After 6 months of research, trying about 20 pianos in 4 showrooms. I obviously saved the BEST for Last. Thank You so much LEVI, KEITH & JOANNE.Here's to long and lasting relationship of musicality that I am looking forward to.Have to add: Piano was delivered on June 1st - CLAY and his team are truly 1st Class, great guys. As a 3rd young man was being trained it was fantastic hearing Clay explain in detail what they were doing and why each step was so important. FYI: this is the 7th piano move I have had done and I have never ever seen such a 1st Class, careful move of my OLD Piano as well as the NEW Steinway coming into the house. One can really see they truly CARE about the pianos AND the houses they are moving in and out of.Thanks CLAY, you three were Fantastic!
Shirley GruenhutShirley Gruenhut
20:27 27 Apr 24
Freeburg Pianos is an icon and a jewel in western North Carolina. Their expertise is beyond excellent- they are professional, courteous, knowledgeable, affable, philanthropic. Keith Freeburg is the best piano technician outside of New York City. Joann Freeburg is a phenomenal person promoting musical activities and cultural pursuits for individuals of all ages in western North Carolina.I am so fortunate to have Keith Freeburg as my piano technician to maintain my piano at home bravo to everyone at Freeburg Pianos!
Gregory HarbinGregory Harbin
15:34 05 Jan 24
Great staff and beautiful pianos. Helped us select the new piano for our church.
Barbara SwartBarbara Swart
19:10 26 Sep 23
If I could give 10 stars for our experience with Freeburg Pianos, I would! Music and pianos are personal and this family-owned business gets that! Levi listened, didn't pressure, and was not only professional but personal. Sometimes you get one or the other, here you get both!Our story: My husband grew up with a 1903 Kimball baby grand and we acquired it in the 1980s. While we attached great sentiment to this beautiful piece of furniture, it became less beautiful for playing and listening. We reluctantly decided it was time to let it go.So, our search began. After some weeks of looking, we stepped into Freeburg's expansive showroom and were immediately greeted warmly by Levi and exposed to many used and new pianos as we looked at and played several. We were educated about pianos in general and in particular, were treated with patience and understanding as we asked questions and were given time to make the final decision.We eventually placed a deposit on a wonderful Perzina GP-129 5’1" Professional Upright because it was in our set price range even though my husband actually loved the Perzina T-188 Grand. Little did my husband know that I arranged instead to have the grand delivered!Levi kept the secret well and made a point of being here last week for the “reveal” to share in the moment. That’s the personal touch that I have mentioned! Who does that?Delivery day came and it would be an understatement to say that John was shocked when he saw the T-188 Grand come off the truck. He told Levi that he had brought the wrong piano! What a "grand" surprise! He has played it for hours while I try to get in some playing time, as well. It truly is a pleasure to play and if we ever have to downsize, we will return to Freeburg and the Perzina upright as our first option. Also, the staff has followed up to schedule a tuning and to answer any questions we’ve had.Read the bios about the family members and staff - it’s impressive. We are extremely happy that we have supported this company while knowing how much they have contributed musically and through positions of leadership in local communities and we are grateful for our new connection to Freeburg Pianos, to Levi and to our new piano. We heartily recommend you begin your search here for technicians, transport needs and pianos!